Terms of the Money Back Guarantee are available at help.magicjack.comfaqsupportbilling-paymentpostid306.

Magicjack App Install Your MagicJack

To manually install your magicJack, please download the corresponding file for your specific magicJack.

Magicjack App Upgrade Icon On

Once completed, double click the upgrade icon on your desktop.

Unplug magicJack, wait 15 seconds, and plug magicJack back in.

Locate the name of your device below to determine what the lights mean.

If you do not see a blue light, this is an indication that it is not receiving power.

Check the connection between your magicJack and the power source (power outlet or computer).

If the yellow light is solid or off, you may have a connection problem between the magicJack and your router.

If these lights are solid or off you may have a connection problem between the magicJack and your router.

If you do not see a blue light, your device it is not receiving power.

Please check the connection between your magicJack and your computer.

If you would like to cancel your service, please contact our Customer Care team.

Next, type chmodx CompleteUninstall.sh and press enter.

Now type.CompleteUninstall.sh and press enter again.

You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.

Calling to numbers within the United States and Canada, and texting and other services provided by magicJack, are based on normal, non-excessive use.

If we become aware of unreasonably excessive use of the Services, including but not limited to, usage that is extraordinarily greater than the average customer usage, or calling more than 50 different telephone numbers per day, or forwarding calls from your App for longer than a two week consecutive period, or systematic or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the App and Service immediately, and you will not be entitled to get a refund of Fees you may have paid to us.

Calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply.

Porting an existing phone number is subject to an additional fee, and may not be available for all numbers.

Annual and monthly fees quoted do not include initial purchase of magicjack device or devices (which includes 1 year of service) or shipping, administration and regulatory fees and taxes as applicable.

Subject to our applicable terms and conditions, laws and regulations, located here: help.magicjack.comfaqsaps.

The magicJack 30-Day Money Back Guarantee ensures your complete satisfaction.

If, for any reason, you wish to cancel service within 30 days of the date you order your Device, we will refund your money if the terms of our Money Back Guarantee are satisfied, including without limitation your completion of an RMA and payment of return shipping costs.

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